TERMS AND CONDITIONS OF SALE

THE PRESENT GENERAL TERMS AND CONDITIONS OF SALE (GTC) GOVERN THE CONTRACTUAL RELATIONSHIPS BETWEEN AEQUO MATERIA, AN ONLINE RETAILER OF SILVER OBJECTS AND JEWELRY, AND ANY PERSON WISHING TO MAKE A PURCHASE VIA ITS WEBSITE.

  1. ACCEPTANCE OF THE GENERAL TERMS AND CONDITIONS OF SALE
    ANY ORDER IMPLIES FULL AND UNCONDITIONAL ACCEPTANCE OF THESE GTC. AEQUO MATERIA RESERVES THE RIGHT TO MODIFY THE GTC AT ANY TIME. THE GTC APPLICABLE ARE THOSE IN EFFECT ON THE DATE OF THE ORDER.

  2. PRODUCTS
    THE ITEMS SOLD ON THE AEQUO MATERIA WEBSITE ARE DESCRIBED AND PRESENTED AS ACCURATELY AS POSSIBLE. PHOTOGRAPHS AND DESCRIPTIONS ARE PROVIDED FOR ILLUSTRATIVE PURPOSES ONLY AND MAY SLIGHTLY DIFFER FROM THE ACTUAL PRODUCTS, GIVEN THE ARTISANAL NATURE OF THE CREATIONS.

  3. PRICES
    PRICES ARE INDICATED IN EUROS, INCLUSIVE OF ALL TAXES (VAT), AND EXCLUDING DELIVERY CHARGES. AEQUO MATERIA RESERVES THE RIGHT TO MODIFY ITS PRICES AT ANY TIME. THE APPLICABLE PRICE IS THE ONE DISPLAYED AT THE TIME OF THE ORDER.

  4. ORDERS
    THE BUYER PLACES AN ORDER BY SELECTING THE PRODUCTS OF THEIR CHOICE AND VALIDATING THEIR ORDER VIA THE WEBSITE. A CONFIRMATION IS SENT BY EMAIL ONCE THE PAYMENT IS ACCEPTED. AEQUO MATERIA RESERVES THE RIGHT TO REFUSE AN ORDER FOR ANY LEGITIMATE REASON, PARTICULARLY IN THE EVENT OF A DISPUTE WITH THE BUYER.

  5. PAYMENT
    PAYMENT FOR PRODUCTS IS MADE BY CREDIT CARD OR ANY OTHER SECURE PAYMENT METHOD AVAILABLE ON THE WEBSITE. THE ORDER WILL BE SHIPPED AFTER PAYMENT VALIDATION.

  6. DELIVERY
    ORDERS ARE SHIPPED WITHIN 15 DAYS, SUBJECT TO STOCK AVAILABILITY, AFTER PAYMENT CONFIRMATION. DELIVERY COSTS AND TIMEFRAMES ARE SPECIFIED AT THE TIME OF THE ORDER. DELIVERIES ARE MADE ONLY TO SERVICED AREAS. IN CASE OF DELAY, THE BUYER MAY CONTACT AEQUO MATERIA FOR INFORMATION. INTERNATIONAL ORDERS MAY BE SUBJECT TO CUSTOMS FEES, WHICH ARE THE RESPONSIBILITY OF THE CUSTOMER.
    LOST PACKAGES MUST BE ADDRESSED WITH THE SHIPPING COMPANY. WE ARE NOT RESPONSIBLE ONCE THE CARRIER TAKES POSSESSION.

  7. RIGHT OF WITHDRAWAL AND RETURNS
    IN ACCORDANCE WITH APPLICABLE LEGISLATION, THE BUYER HAS A 7-DAY PERIOD FROM THE DATE OF RECEIPT TO EXERCISE THEIR RIGHT OF WITHDRAWAL. RETURNED ITEMS MUST BE IN PERFECT CONDITION AND IN THEIR ORIGINAL PACKAGING. RETURN COSTS ARE THE BUYER'S RESPONSIBILITY, EXCEPT IN THE CASE OF A DEFECTIVE OR NON-COMPLIANT PRODUCT.

  8. WARRANTIES AND CLAIMS
    PRODUCTS BENEFIT FROM THE LEGAL WARRANTIES OF CONFORMITY AND AGAINST HIDDEN DEFECTS. FOR ANY CLAIM, THE BUYER MAY CONTACT CUSTOMER SERVICE. IN THE EVENT OF A CONFIRMED DEFECT, A REFUND OR EXCHANGE WILL BE OFFERED.

  9. INTELLECTUAL PROPERTY
    ALL ELEMENTS OF THE WEBSITE (TEXTS, IMAGES, LOGOS, DESIGNS) ARE THE EXCLUSIVE PROPERTY OF AEQUO MATERIA. ANY REPRODUCTION, EXPLOITATION, OR USE OF THESE ELEMENTS IS STRICTLY PROHIBITED WITHOUT AUTHORIZATION.

  10. PERSONAL DATA
    DATA COLLECTED DURING THE ORDER PROCESSING IS HANDLED IN ACCORDANCE WITH APPLICABLE LAWS, INCLUDING THE GDPR, AND WILL ONLY BE USED FOR ORDER PROCESSING AND COMMUNICATION WITH THE BUYER.

  11. APPLICABLE LAW AND JURISDICTION
    THESE GTC ARE GOVERNED BY FRENCH LAW. ANY DISPUTE RELATING TO THE INTERPRETATION OR EXECUTION OF THESE GTC SHALL FALL UNDER THE JURISDICTION OF THE FRENCH COURTS.

  12. CUSTOMER SERVICE
    FOR ANY QUESTIONS OR ASSISTANCE, AEQUO MATERIA CUSTOMER SERVICE IS AVAILABLE AT THE FOLLOWING ADDRESS: CONTACT@AEQUOMATERIA.COM.

  13. FORCE MAJEURE
    AEQUO MATERIA SHALL NOT BE HELD LIABLE FOR ANY DELAY OR FAILURE TO FULFILL OBLIGATIONS UNDER THESE GTC IN THE EVENT OF A FORCE MAJEURE EVENT, AS DEFINED BY FRENCH CASE LAW (E.G., STRIKE, PANDEMIC, NATURAL DISASTER, ETC.). IN SUCH A CASE, THE DEADLINES FOR PERFORMANCE WILL BE EXTENDED ACCORDINGLY, OR THE ORDER MAY BE CANCELED WITHOUT COMPENSATION.

  14. AMENDMENT OF THE GTC
    AEQUO MATERIA RESERVES THE RIGHT TO MODIFY THESE GENERAL TERMS AND CONDITIONS OF SALE AT ANY TIME. THE NEW TERMS WILL APPLY AS SOON AS THEY ARE PUBLISHED ON THE WEBSITE. IT IS THEREFORE RECOMMENDED THAT THE BUYER REGULARLY CONSULT THE GTC IN EFFECT.

  15. PARTIAL INVALIDITY
    IF ONE OR MORE PROVISIONS OF THESE GTC ARE DEEMED INVALID OR DECLARED AS SUCH UNDER APPLICABLE LAW, REGULATION, OR A FINAL DECISION BY A COMPETENT COURT, THE REMAINING PROVISIONS SHALL REMAIN IN FULL FORCE AND EFFECT.

  16. EFFECTIVE DATE
    THESE GENERAL TERMS AND CONDITIONS OF SALE COME INTO EFFECT AS OF 15 FEBRUARY 2025 AND REPLACE ALL PREVIOUS VERSIONS.

  17. CONTACT
    FOR ANY QUESTIONS REGARDING THE GTC OR AN ORDER, THE BUYER MAY CONTACT AEQUO MATERIA AT THE FOLLOWING EMAIL ADDRESS: CONTACT@AEQUOMATERIA.COM

    BY PLACING AN ORDER ON THE AEQUO MATERIA WEBSITE, THE BUYER ACKNOWLEDGES HAVING READ AND UNCONDITIONALLY ACCEPTED THESE GENERAL TERMS AND CONDITIONS OF SALE.